With MFD at your switching points, you can relieve your employees and enable significantly more effective and faster communication through different priorities, targeted call acceptance, pre-recording of data and conferencing of calls via different communication technologies.
With MFD, the user can very intuitively dispatch any voice channel using a wide range of technologies - from OB33 to GSM-R (answer, listen in, connect, retrieve, conference and much more). Role management enables the clearly defined distribution of dedicated communication connections to the relevant workstation. In addition to voice channels, video, messaging and data point information can also be dispatched in the system.
MFD's architecture is resilient by design.
