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Managed Services: Outsource IT operations efficiently with CANCOM Austria

With a Managed Service , CANCOM Austria assumes operational responsibilityfor one or more IT service areas -individually adapted to the requirements of your company. Whether complete IT outsourcing or specific solutions such as managed firewalls or managed data centers - we ensure smooth IT operations.

In addition to technical implementation, our service also includes regular exchanges at an operational, tactical and strategic level. In this way, we ensure that our Managed Services always remain at the highest level and adapt flexibly to your business requirements.

Your benefits with Managed Service: efficiency, security and scalability

Cost optimization and scalability with Managed Service

By using a managed service, companies can use their IT resources efficiently and at the same time achieve long-term cost savings. Instead of investing in expensive internal infrastructures, a managed service provider (MSP ) offers flexible models that are precisely tailored to current business requirements. This scalability makes it possible to expand or reduce IT capacities as required.

With a managed service, companies also benefit from recurring, monthly billing models that ensure transparency and predictability. In addition, a managed service relieves the burden on internal IT departments by taking over maintenance, monitoring and SLA-based services. This leads to minimized downtimes and increased IT efficiency.

Security and compliance thanks to managed service

Security and compliance are key components of a managed service. Outsourcing to an experienced managed service provider ensures that the highest IT security standards and legal requirements, such as data protection guidelines, are always adhered to.

A managed service includes the continuous monitoring of IT systems in order to identify and rectify potential problems at an early stage. Thanks to clearly defined service level agreements (SLAs), companies receive the necessary protection and a stable IT infrastructure. Through remote monitoring and regular data backups, a managed service minimizes risks and guarantees the secure provision of IT services.

we transform for the better

Managed service - your IT in the best hands

Successful digitalization with CANCOM Managed Services

The shortage of skilled workers, the growing need for business-focused IT solutions and increasing digitalization pose major challenges for companies. There is often a lack of time and resources to organize the IT landscape efficiently and remain competitive.

Modern technologies such as a reliable network, enhanced security, virtualization with container platforms or Microsoft 365 are essential for a successful digitalization strategy today. Many companies are coming under pressure because they lack the necessary specialist staff to implement this strategy consistently.

Those who do not invest in digitalization in good time risk losing out to the competition.

CANCOM Austria supports companies in developing and implementing a tailor-made digitalization strategy. Our managed services allow you to concentrate on your core business while we make your IT operations efficient, secure and powerful. Your IT specialists can focus fully on innovation and development - we take care of the rest.

Managed Services - Standard or Custom

Highly available, up-to-date IT with CANCOM Managed Services: Choose from areas such as Intelligent Network, IT Security, Datacenter & Cloud, Collaboration and Smart Workplace.

Managed Services Standard

Best practices supported by Cisco, VMware, Microsoft

This gives you the certainty that your IT is always highly available and up to date. Speed, availability and ease of use are the focus here.

Select service modules from the CANCOM Managed Service Catalog in the areas of Intelligent Network, IT Security, Datacenter & Cloud, Collaboration and Smart Workplace and focus on your core business.

Managed Services Custom

Optimizing established IT processes and infrastructures

With our Custom Managed Services, we develop tailor-made solutions for you and take over the operation of your IT. Our experts advise you in detail and shed light not only on the technical concept, but also on issues relating to contracts, employment law, process organization and commercial aspects of IT outsourcing.

Process

Outsourcing individual IT services or the entire IT operation is a challenging process for companies. The earlier the initial situation and objectives are clarified, the more efficient and profitable the process can be. That's why we use a standardized process when preparing concepts and offers, which guarantees you the greatest possible transparency and the necessary level of detail.

  • 1. Step - the initial consultation

    Our experts take your requirements on board and plan the next steps together with you

  • 2. Step - the assessment

    In an assessment carried out by us, we jointly examine the current status of your IT. In addition to recording the components used and their versions, the update cycles and the lifecycle status, we can create a picture of the overall status. We also examine the potential of your IT landscape. As a result, you receive a detailed results document with corresponding recommendations that serves as a benchmark and basis for further planning.

  • 3. Step - the concept creation

    With your support, we design an implementation concept that takes your requirements and the status of your IT into account. In addition to the IT-related topics, our concept also includes the service-relevant topics relating to service governance, service processes and interfaces. We also outline the necessary steps from the status quo or current mode of operation (CMO) to the so-called target scenario or future mode of operation (FMO) as part of the service transition.

Standard Managed Services Portfolio

Intelligent Network

Intelligent networks enable locations and employees to be connected quickly and securely.

IT Security

Guarantee maximum security on all devices and at the same time offer a UX without restrictions.

Data Center Infrastructure

Scalable, reliable and secure data centers create the basis for smooth IT operations.

Cloud & Datacenter Application

Securely and efficiently connect a wide variety of cloud solutions and local data centers.

Collaboration

Make collaboration across locations or from the home office seamless and uncomplicated.

Smart Workplace

Smart workplaces of the future will provide employees with a flexible environment that suits the task at hand.

Case Study

ACREDIA

Successful migration from Docker Swarm IT infrastructure to the "CANCOM Managed Kubernetes as a Service" platform.

Read more

Case Study

Banner batteries

KBC is taking over Banner Batterien's entire IT services in Austria and worldwide as part of a comprehensive outsourcing arrangement.

Read more

Contact
CANCOM Austria

Christian Egert

Managed Services Expert

CANCOM Austria AG
Wienerbergstraße 53, 1120 Wien, Österreich

christian.egert@cancom.com

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