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CANCOM Cloud Marketplace

Microsoft TUNE migration

Why is CANCOM taking this step?

"The only constant in life is change" - this also applies to Microsoft. In order to make processes as efficient as possible for end customers and partners, we rely on highly standardized platforms for the billing and management of subscriptions, licenses and services.

The new CANCOM Marketplace offers many advantages and added value in administration and procurement, which is why we are discontinuing our TUNE Portal and switching to the CANCOM Cloud Marketplace.

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Q&A

  • Do I even have to agree to the whole thing, can't I leave everything as it is?

    Yes, this step is necessary. If you do not agree to this change, the licenses will expire on the respective key date and will not be automatically renewed.

  • Are there any disadvantages that are not mentioned anywhere?

    No, everything remains unchanged for you. The CANCOM Cloud Marketplace only offers advantages! Such as a total billing of the licenses, whether monthly or annual commitment.

  • How much time will this change cost me?

    Your time expenditure is limited to a few minutes: two links as Global Admin must be confirmed.

  • Does this change my deadline for licenses/subscriptions?

    No, the cut-off date remains unchanged.

  • Can I reduce licenses in the course of the change?

    No, always on the cut-off date.

  • Can I extend licenses in the course of the change?

    Not directly in the course, but possible at any time before and after the change in the Self-Service Portal / Marketplace.

  • Will the prices change as a result of the switch?

    No, it is a technical process independent of the commercial conditions.

  • After confirming the new CANCOM partner relationship with Microsoft and agreeing to the CANCOM Marketplace T&Cs, can I still extend licenses myself until the switch is complete?

    Yes, it is still possible at any time. You will be informed after the change, then you can do this on the CANCOM Cloud Marketplace.

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