From hype to reality: artificial intelligence in the workplace

How can AI be used in the workplace?

The digital transformation is changing the way companies work. AI in the workplace in particular plays a crucial role when it comes to optimizing processes, making knowledge accessible and increasing productivity. But how can artificial intelligence be used in the workplace? Here are four essential areas in which AI makes companies more effective.

1. Making centralized knowledge accessible to all

Knowledge is one of a company's most valuable resources. However, valuable time is often lost because information is difficult to find or has to be compiled multiple times. A central platform with AI-supported solution ensures that employees can access relevant information quickly and easily. This avoids duplication of work and knowledge is used efficiently.

2. Intelligent search and automatic document summarization

The volume of data and documents in companies is constantly growing. With an AI-supported search function, relevant information can be found in seconds - regardless of the source. In addition, automatic document summarization can extract the most important content and thus significantly reduce the research effort. This saves time and improves decision-making.

3. Faster onboarding of new employees

Long onboarding processes can slow down the productivity of new employees. AI can help here by guiding new team members through automated training programs and providing targeted answers to questions. AI assistants help them to find their way around the company more quickly and start working productively straight away.

4. Flexible support in different departments

AI is not only useful for a specific department, but can be used in many different ways. For example, an in-house AI, such as our CANCOM Assistant, supports IT support, customer service or HR departments by quickly answering routine questions and providing targeted information. Recurring questions in particular often cost valuable working time. An AI-supported solution can answer standard queries more quickly, allowing employees to focus on more complex tasks. This not only saves time, but also improves internal communication and customer service. In this way, different business areas benefit equally from the increase in efficiency.

Conclusion: AI in the workplace as a game changer

Companies that rely on AI in the workplace benefit from faster knowledge transfer, more efficient processes and improved collaboration. The use of artificial intelligence reduces manual tasks and creates more space for strategic activities. If you want to make the most of the advantages of AI, you should rely on customized solutions such as the CANCOM Assistant, which can be flexibly integrated into existing work processes.