Collaboration is at the heart of corporate communication. The foundation for this is a flexible solution that is easy to operate and can be used from anywhere. All this is offered by vPBX, the cloud solution from CANCOM Austria.
vPBX
Flexibility and independence from the cloud. Your cloud telephone system.
In cooperation with:
Your flexible telephone system from the cloud
Developed and produced in Germany
vPBX is based on innovaphone products, which are developed and produced in Germany.
Hosted in Germany
vPBX is hosted in a data center in Germany and therefore meets all GDPR requirements.
A solution that adapts to your needs
No matter what your communication requirements are, vPBX can be flexibly adapted to your use case. Be it a solution for production, an integrated solution for your customer contacts or simple telephony with your own extension via smartphone, PC or telephone.
vPBX offers the most important features that you are already familiar with from conventional telephone systems. The system is continuously supplied with new functions and updates.
Use vPBX directly via your smartphone, PC or desk phone.
Even if the telephone system is in the cloud, service takes place on site. CANCOM Austria attaches great importance to personal contact with our certified technicians. In addition to a professional installation service, you can access our wide range of services, from remote service to on-site service, if required. We offer regional support throughout Austria thanks to our branches in every province.
The myApps softphone client is integrated into the vPBX and offers all the functions of a modern telephone system. The client offers access to an internal telephone book, a simple display of the call list, enables the desk phone to be controlled from the smartphone and many other convenient functions. Each user can manage their own profile and set call forwarding, whether from their smartphone or desk phone.
The PBX Designer is a management app developed by CANCOM Austria based on the myApps ecosystem. It enables a simplified and graphically prepared configuration for your vPBX. This allows local administrators to easily set up even complex systems without extensive training. A wide range of configuration options are available to you and are displayed intuitively for configuration. A high degree of usability is the main focus here.
Do you prefer to use a desk phone? Then stick with this habit! In addition to a modern soft client for smartphones and PCs, vPBX from CANCOM Austria offers a range of end devices for simple communication tailored to your needs.
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Licenses and features
The basic license already includes the most important features for implementing company-wide, flexible communication. With additional features, you can bring even more efficiency to your day-to-day work.
- Basic functions
Group functions
Integration of cell phones
Busy lamp field (IP Phone)
Hold/toggle
Call pick-up
Call waiting
Callback
Executive/sec
- UC Premium extension functions
myApps / Softphone
Presence
Chat
Video telephony
Application Sharing
Device control
Pop-up window (information about calls and chats)
History list in the client
- Brokerage extension
PC attendant client (operator)
Presence information
Drag & Drop
Night switching
Operation via short keys
Call journal
Queue monitor
Send email
- Voicemail extension
Email notification and/or Message Waiting (MWI) signaling on the phone
Voicemail menu
Listening, saving, deleting (IP Phone)
Personal announcement
PIN
- CTI extension functions
End device control
Presence
Chat
Pop-up window (information about calls and chats)
History list in the client
- CTI+Softphone extension functions
Functions as with CTI
Softphone client
Video telephony
- Fax extension functions
Receiving and sending faxes with personal fax number
Transmission confirmation
Configurable cover sheets
- Queue extension functions
Call distribution
Music on hold for incoming calls
Automatic call transfer
Contact
CANCOM Austria
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