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KNAPP AG

Support and further development of KNAPP AG's digitalization strategy with new Office 365 cloud infrastructure.
Who is
KNAPP AG?

KNAPP, based in Hart bei Graz, is a global market leader for complete intralogistics solutions and automated warehouse systems. KNAPP brings the latest technologies to warehouse logistics and, as an innovative partner, ensures long-term success for its customers through flexible and scalable solutions.

CANCOM Austria emerged from K-Businesscom (formerly Kapsch BusinessCom) at the beginning of 2024. The following case study was written before that and therefore the text was left in the original version.

Business Challenge

Setting up a future-proof IT infrastructure with Office 365 cloud connection. Specific challenges: Timely implementation of complex requirements, ensuring mail routing across four different mail environments (2 x Lotus Notes, Exchange 2010, Exchange Online), merging the address books of the mail environments, collaboration between different locations and nationalities.

Solution

  • Concept development of the geo-redundant single-sign-on environment
  • Conceptualization of different migration scenarios
  • Creation of the action plan for the migrations
  • Setting up the cloud and on-premise environment
  • Migration support, project management

Services

  • On-site support through 1st and 2nd level support for mailbox migration
  • On-site support and 1st / 2nd level support for user migration

Technology

  • MS Office 365
  • Exchange Online
  • Skype for Business
  • Office Pro Plus Client

Value

  • Future-oriented tools replace areas of the mail landscape that are no longer fit for the future
  • Increased employee satisfaction thanks to efficient tools and global collaboration
  • Goal-oriented, transparent project management by KBC and teamwork with the customer
  • Smooth changeover thanks to optimal selection of the migration tool

Future prospects

The KBC solution has created the basis for the further expansion of cloud services such as OneDrive for Business and SharePoint Online.

Our company is very export-oriented, globally positioned with 35 locations worldwide and networked accordingly. Our IT infrastructure and the communication solutions and services within the group must meet these requirements. We were looking for a flexible, highly available solution that could replace our existing mail farms during ongoing operations. The project plan developed at the start was tightly scheduled and was adhered to right to the end.

Mag. (FH) Ing. Alexander Aldrian

Head of Corporate IT, Knapp AG

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