Unilateral declaration of commitment
All-over-IP telephony
SIP trunk services
- General Terms and Conditions SIP Trunk Services (valid until 01.04.2022)
- Service Level Agreement for SIP trunk services (valid until 12.2024)
- Service description (valid until 01.04.2022)
- Service description (valid until 12.2023)
- Fee regulations (valid until 01.04.2022)
- International fee regulations (valid until 12.2023.)
- Fee regulations (valid until 12.2023)
- International fee regulations (valid until 01.04.2022)
- Service Level Agreement for SIP trunk services (valid until 01.04.2022)
- General Terms and Conditions SIP Trunk Services (valid until 12.2023)
Code of Conduct (valid until 12.2023)
Microsoft
IT Consulting Services
- General Terms and Conditions for IT Consulting Services (until 01.04.2021)
- General Terms and Conditions for IT Consulting Services (until 12.2021)
- General Terms and Conditions for IT Consulting Services (until 14.3.2024)
Smart Identity and Signature Service (SISS)
- Additional terms and conditions CANCOM Austria "Smart Identity and Signature Service" (SISS)
- Additional terms and conditions CANCOM Austria "Smart Identity and Signature Service" (SISS) (until 12.2023)
IoT with Tele2 M2M Connectivity as a Service
- Additional agreement for IoT with Tele2 M2M Connectivity as a Service
- Additional agreement for IoT with Tele2 M2M Connectivity as a Service (until 12.2023)
Terms and Conditions of Purchase
- Terms and Conditions of Purchase of CANCOM Austria AG (valid until 06.08.2023)
- Terms and conditions of purchase of CANCOM Austria AG
- Terms and Conditions of Purchase of CANCOM Austria AG (valid until 12.2023)
- Terms and Conditions of Purchase of CANCOM Austria AG (valid until 01.04.2024)
Backup as a Service
- Terms and Conditions for Backup as a Service (valid until 12.2023)
- Terms and Conditions for Backup as a Service (valid until 09.2022)
- Contract terms for Backup as a Service (valid until 12.05.2022)
- Contract terms for Backup as a Service (valid until 19.10.2021)
- AzCBaaS restrictions (valid until 12.2023)
IT consulting services
- General Terms and Conditions for IT Consulting Services (valid until 31.03.2021)
Service Level Agreements GIG@CANCOM Austria (valid until 31.03.2021)
Delivery and installation conditions (valid until 12.2022)
- General Terms and Conditions of CANCOM Austria AG for Deliveries
- General Software Terms and Conditions of CANCOM Austria AG
- General Terms and Conditions for Service Contracts of CANCOM Austria AG
- Supplementary agreement for commissioning services
Terms and conditions of delivery and installation (valid until 09.2022)
- General Terms and Conditions for Service Contracts of CANCOM Austria AG
- Installation conditions of the Austrian heavy current and light current industry
Terms and conditions of delivery and installation (valid until 12.05.2022)
- General Terms and Conditions of CANCOM Austria AG for Deliveries
- General Terms and Conditions for Service Contracts of CANCOM Austria AG
- General Software Terms and Conditions of CANCOM Austria AG
Terms and conditions of delivery and installation (valid until 31.12.2020)
- General Terms and Conditions of CANCOM Austria AG for Deliveries
- General Terms and Conditions for Service Contracts of CANCOM Austria AG
- General Software Terms and Conditions of CANCOM Austria AG
Contract terms and conditions FS-AS400-EW
For our IoT with Tele2 M2M Connectivity as a Service services, the following terms and conditions applied until April 30, 2020
The following terms and conditions applied to our delivery and installation services until May 31, 2015
- General Terms and Conditions of Delivery of the Austrian Electrical and Electronics Industry
- Installation conditions of the Austrian heavy current and light current industry
- General Software Terms and Conditions of the Austrian Electrical and Electronics Industry
The following contract documents applied to our CANCOM Austria ComLive contract documents until August 31, 2014:
The following terms and conditions applied to our delivery and installation services until November 19, 2014:
For our CANCOM Austria ComLive contract documents , the following contract documents were valid until November 30, 2014:
The following terms and conditions applied to our delivery and installation services until May 4, 2014:
- General Terms and Conditions of Delivery of the Austrian Electrical and Electronics Industry
- Assembly conditions of the Austrian heavy current and light current industry
- General Software Terms and Conditions of the Austrian Electrical and Electronics Industry
The following conditions applied to our delivery and installation services from May 5, 2014 until May 31, 2015 the following conditions applied:
- General Terms and Conditions of CANCOM Austria AG for Deliveries
- General Terms and Conditions for Service Contracts of CANCOM Austria AG
- Supplementary agreement for commissioning services
- General Software Terms and Conditions of CANCOM Austria AG
For our All-over-IP-Telephony contract documents the following contract documents were valid until July 31, 2015:
Backup2EDS
Service Level Agreements (SLA) for Backup2EDS Archive:
Service Level Agreements (SLA) for M365 Backup as a Service Archive:
Service Level Agreements (SLA) for M365 - Pro-Active Services Archive:
CANCOM Austria Project Management Service Delimitation
- Offer management
- Standard - Project Management
- Certified project management
- Premium - Project Management
General Software Terms and Conditions of CANCOM Austria AG (as of 01.01.2024)